The Complete Guide to Home Care Packages: Level 3

Find out everything that's included in a Level 3 Home Care Package in this guide.

Low 27% fee
Dedicated care partner
$0 hidden fees
No daily charge & exit fees

What Is a Level 3 Home Care Package?

Home Care Package Level 3 is designed to support individuals with intermediate care needs, requiring a higher level of assistance and support compared to Level 1 and Level 2 packages. Level 3 packages are typically suitable for older adults with more complex health conditions or greater functional limitations that require a significant amount of care and support to remain living independently at home.

According to My Aged Care, Level 3 Home Care Package services are best suited for individuals who:

  • Have chronic health conditions
  • Experience mobility changes
  • Require more intensive personal care
  • Have cognitive impairments
  • Need nursing care
  • Have complex care needs

Home Care Package Level 3 and 4 Differences

Home Care Packages Level 3 and Level 4 mainly differ in terms of the type and complexity of the care provided. While both levels cater to individuals with high care needs, Level 4 offers a higher level of support compared to Level 3.

If you're wondering how many hours in a level 3 Home Care Package are included, Haisey Home Care offers up to 573.57 hours of care per year, which amounts to 22 hours of care per fortnight. Since Level 4 requires more complex aged care services, it also comes with more hours of care, 1,095 per year, to be more precise.

As opposed to Levels 3 and 4, Home Care Package Levels 1 and 2 are intended to support people with basic and low-level care needs.

How to Apply for a Level Three Home Care Package

Applying for a Home Care Package is a straightforward process, but it might take some time. What you need to know is that you can't choose your own level. You will rather be assigned to one based on your eligibility.

Here's how you can apply for a level 3 Home Care Package:

  1. Contact My Aged Care.
  2. Set up an assessment with an Aged Care Assessment Team.
  3. Pay an income-tested fee.
  4. Go through the waiting period.
  5. Get assigned to a Home Care Package level.

If you're assigned to a Level 3 Home Care Package, you can choose from a variety of home care providers. You and your service provider can develop a care program tailored to your intermediate care needs.

If you want to check your eligibility, you can use the eligibility checker on the My Aged Care website.

Are You Eligible for a Level 3 Home Care Package

Eligibility for a Home Care Package Level 3 is determined through an assessment conducted by an Aged Care Assessment Team (ACAT) or Aged Care Assessment Service (ACAS). The Aged Care Assessment Team considers the following circumstances to determine the appropriate level of support required:

  1. Personal care needs
  2. Functional abilities
  3. Cognitive abilities
  4. Overall health status and medical history
  5. Carer support needs
  6. Care preferences and goals
  7. The current living situation and support network

The older person applying for Home Care Package funds must also go through an income assessment, which is the amount used to determine their income-tested care fee. The income-tested care fee is the portion of the Home Care Package costs that the individual may be required to contribute based on their current financial situation. Your income assessment can also determine which Home Care Package level you're assigned to.

How Much Is a Level 3 Home Care Package Worth

Home Care Packages are funded by the Australian Government. The current maximum Level 3 Home Care Package subsidy amount is $5,3268.1 a year, which equals $2,043.16 per fortnight. Home Care Package Level 3 funding includes the government's contribution and any additional contributions made by the individual or their family.

It's important to note that the actual Level 3 Home Care Package value may vary depending on the individual's assessed care needs and the cost of the care services and support provided. The funding allocated for a Home Care Package is intended to cover the costs of approved care and services, including personal care, nursing care, allied health services, equipment, modifications, etc.

Choosing a Home Care Provider

Now that you know what is included in a level 3 Home Care Package and how much it's worth, it's time to choose a home care provider. In order to receive the best care in the comfort of your own home, look for home care providers who:

  • Allow you to access affordable care services.
  • Make sure you'll receive assistance tailored to your needs and preferences.
  • Have a reputation for providing high-quality in-home care.
  • Know how to handle your specific care needs.
  • Offer a range of services, including residential aged care, meal preparation, help with everyday tasks, and domestic assistance.
  • Don't charge a basic daily fee or exit fee.

Your chosen provider should make your life easier, giving you and your family peace of mind knowing you are in safe hands. 

More help delivered to you from your Level 3 Home Care Package.

Current annual government contribution for a Level 3 Home Care Package is $39310.5

Every fortnight, the Government contributes $1507.8

Level 3

Annual Hours of care

Fortnightly Hours of care

Basic Daily Fee

Exit Fee

Total Fee

Care Management Fee

Package Management Fee

Most providers


Haisey Home Care


Up to 348.49

hours of care per year

Up to 495.36

hours of care per year

Up to 13.366754374525343

hours of care per fortnight

Up to 19

hours of care per fortnight






flat rate


low flat rate


per year


per year


per year


per year

What is included in a Level 3 Home Care Package?

If the Aged Care Assessment Team decide your circumstances require Intermediate care needs, then you will be allocated Home Care Package Level 3.

The exact contribution from government subsidy for your Home Care Package funds will depend on the results of your income assessment. The maximum government funding in Level 3 is $39310.5/year (including the basic daily fee you need to pay towards the care services yourself).

Types of support your Level 3 Home Care Package fees can pay for include:



We'll make sure there is always someone ready to assist with everyday details and friendly conversation

Personal Care

Personal Care

Personal Care Services (PCS) is a Medicaid benefit that helps clients with everyday tasks.

Light Housekeeping

Light Housekeeping

We'll keep your home and clothes clean.

Meal Preparation

Meal Preparation

Heat and eat gourmet meals delivered to your door. We'll organise healthy, chef-prepared meals.

Medication Reminders

Medication Reminders

Simple reminders to assure your loved one is taking their medications on time.

Specialised Nursing

Specialised Nursing

We provide specialised, tailored nursing services.

Social Outings & Support

Social Outings & Support

Including transport to and from social events or appointments

Respite Care

Respite Care

We're there as respite if your carers have personal emergencies or obligations



We'll keep your clothes nice and clean



We'll help with mowing, weeding and other minor garden maintenance



Our helping hands help keep you mobile

24 Hour Care

24 Hour Care

You have our support day and night

Home Modifications

Home Modifications

We'll modify your home to suit your needs

Occupational Therapy

Occupational Therapy

Participate in activities you find meaningful

Help with shopping and transport

Help with Shopping/Transport

We'll get you to places you need to go.

Allied health services

Allied Health Services

i.e Podiatrists, dietitians

Other Services


Ask us what services we provide, or let us know what you're looking for and we'll see what we can do to help

Who we are
About us

Why Haisey Home Care?

You're in good hands with Haisey.

When it comes to Home Care Packages, we provide high quality and tailored in-home care services to those that need them most. Our team is comprised of professional and passionate home carers who go above and beyond to make a difference in the lives of our aged care clients.

We understand that home care can be a big decision, which is why we offer free Home Care Package consultations. This gives you the chance to meet with one of our home carers, ask any questions you may have and get a feel for what Haisey Home Care can do for you.

Book a free in-home consultation

Call us on (03) 8358 5945 to book in a free, no obligation in-home consultation. Alternatively, fill out the form and we'll be in touch.