The Complete Guide to Home Care Packages: Level 3

Find out everything that's included in a Level 3 Home Care Package in this guide.

Low 27% fee
Dedicated care partner
$0 hidden fees
No daily charge & exit fees

What Is a Level 3 Home Care Package?

Home Care Package Level 3 supports seniors with intermediate care needs. 

It's for those who need a higher level of support compared to Level 1 and Level 2 packages.

Level 3 packages are suitable for older adults with more complex health conditions. Those with greater functional limitations can qualify for Level 3 as well.

If you need a significant amount of care and support to remain living independently at home, Level 3 may be for you.

According to My Aged Care, Level 3 Home Care Package services are best suited for individuals who:

  • Have chronic health conditions
  • Experience mobility changes
  • Need more intensive personal care
  • Have cognitive impairments
  • Need nursing care
  • Have complex care needs

Home Care Package Level 3 and 4 Differences

Home Care Packages Level 3 and Level 4 differ when it comes to care. The type and complexity of care, to be more specific.

Both levels cater to individuals with high care needs. But Level 4 offers a higher level of support compared to Level 3.

But how many hours in a level 3 Home Care Package are included? 

Haisey Home Care offers up to 495.36 hours of care per year. This amounts to 19 hours of care per fortnight.

Level 4 requires more complex aged care services. That's why it comes with more hours of care (782.14 per year).

Home Care Package Levels 1 and 2 support people with basic and low-level care needs.

How to Apply for a Level Three Home Care Package

Applying for a Home Care Package is a straightforward process, but it might take some time. 

What you need to know is that you can't choose your own level. You will rather get one based on your eligibility.

Here's how you can apply for a level 3 Home Care Package:

  1. Contact My Aged Care.
  2. Set up an assessment with an Aged Care Assessment Team.
  3. Pay an income-tested fee.
  4. Go through the waiting period.
  5. Get assigned to a Home Care Package level.

If you're assigned to a Level 3 Home Care Package, you can choose from a variety of home care providers. 

You and your service provider can develop a care program. Your program should be tailored to your intermediate care needs.

If you want to check your eligibility, you can use the eligibility checker on the My Aged Care website.

Are You Eligible for a Level 3 Home Care Package

Eligibility for a Home Care Package Level 3 is determined through an assessment. 

It will be conducted by an Aged Care Assessment Team (ACAT) or Aged Care Assessment Service (ACAS). 

The Aged Care Assessment Team considers the following circumstances to determine your eligibility:

  1. Personal care needs
  2. Functional abilities
  3. Cognitive abilities
  4. Health status and medical history
  5. Carer support needs
  6. Care preferences and goals
  7. The current living situation and support network

The senior applying for a Home Care Package must also go through an income assessment. This assessment will determine your income-tested care fee. 

The income-tested care fee is part of the Home Care Package fees. 

If you want to apply, you may need to make a contribution. It will be based on your financial situation. 

Your income assessment can also determine which HCP level you're assigned to.

You may also need to pay a basic daily fee, but some providers, like Haisey Home Care, do not charge this fee.

How Much Is a Level 3 Home Care Package Worth

Home Care Packages are funded by the Australian Government.

The current maximum Level 3 Home Care Package subsidy amount is $39,310.50 a year, which equals $1,507.80 per fortnight.

Home Care Package Level 3 funding includes the government's contribution. It also includes potential contributions made by you or your family.

It's important to note that the actual Level 3 Home Care Package value may vary. It depends on your assessed care needs and the cost of the care services provided. 

The funding allocated should cover the costs of approved care and services. 

This includes personal care, nursing care, allied health services, equipment, modifications, etc.

Choosing a Home Care Provider

Now that you know what is included in a level 3 Home Care Package and how much it's worth, it's time to choose a home care provider. 

To receive the best care in the comfort of your own home, look for home care providers who:

  • Allow you to access affordable care services.
  • Make sure you'll receive help tailored to your needs and preferences.
  • Have a reputation for providing high-quality in-home care.
  • Know how to handle your specific care needs.
  • Offer a range of services (residential aged care, meal preparation, help with everyday tasks, and domestic assistance).
  • Don't charge a basic daily fee or exit fee.

Your chosen provider should make your life easier. 

They should give you and your family peace of mind, knowing you are in safe hands. 

With a reliable home care provider, you will be able to restore your independence and take your life back into your hands.

More help delivered to you from your Level 3 Home Care Package.

Current annual government contribution for a Level 3 Home Care Package is $39310.5

Every fortnight, the Government contributes $1507.8

Level 3

Annual Hours of care

Fortnightly Hours of care

Basic Daily Fee

Exit Fee

Total Fee

Care Management Fee

Package Management Fee

Most providers


Haisey Home Care


Up to 348.49

hours of care per year

Up to 495.36

hours of care per year

Up to 13.36

hours of care per fortnight

Up to 19

hours of care per fortnight






flat rate


low flat rate


per year


per year


per year


per year

What is included in a Level 3 Home Care Package?

If the Aged Care Assessment Team decide your circumstances require Intermediate care needs, then you will be allocated Home Care Package Level 3.

The exact contribution from government subsidy for your Home Care Package funds will depend on the results of your income assessment. The maximum government funding in Level 3 is $39310.5/year (including the basic daily fee you need to pay towards the care services yourself).

Types of support your Level 3 Home Care Package fees can pay for include:



We'll make sure there is always someone ready to assist with everyday details and friendly conversation

Personal Care

Personal Care

Personal Care Services (PCS) is a Medicaid benefit that helps clients with everyday tasks.

Light Housekeeping

Light Housekeeping

We'll keep your home and clothes clean.

Meal Preparation

Meal Preparation

Heat and eat gourmet meals delivered to your door. We'll organise healthy, chef-prepared meals.

Medication Reminders

Medication Reminders

Simple reminders to assure your loved one is taking their medications on time.

Specialised Nursing

Specialised Nursing

We provide specialised, tailored nursing services.

Social Outings & Support

Social Outings & Support

Including transport to and from social events or appointments

Respite Care

Respite Care

We're there as respite if your carers have personal emergencies or obligations



We'll keep your clothes nice and clean



We'll help with mowing, weeding and other minor garden maintenance



Our helping hands help keep you mobile

24 Hour Care

24 Hour Care

You have our support day and night

Home Modifications

Home Modifications

We'll modify your home to suit your needs

Occupational Therapy

Occupational Therapy

Participate in activities you find meaningful

Help with shopping and transport

Help with Shopping/Transport

We'll get you to places you need to go.

Allied health services

Allied Health Services

i.e Podiatrists, dietitians

Other Services


Ask us what services we provide, or let us know what you're looking for and we'll see what we can do to help

Who we are
About us

Why Haisey Home Care?

You're in good hands with Haisey.

When it comes to Home Care Packages, we provide high quality and tailored in-home care services to those that need them most. Our team is comprised of professional and passionate home carers who go above and beyond to make a difference in the lives of our aged care clients.

We understand that home care can be a big decision, which is why we offer free Home Care Package consultations. This gives you the chance to meet with one of our home carers, ask any questions you may have and get a feel for what Haisey Home Care can do for you.

Book a free in-home consultation

Call us on (03) 8358 5945 to book in a free, no obligation in-home consultation. Alternatively, fill out the form and we'll be in touch.