Haisey Home Care
July 11, 2023
x min read
So, you've managed to sign up for a Home Care Package. What's next?
Before you choose your Home Care Package provider, you'll be put on a waiting list. The Home Care Package wait times depend on a few factors, including your approved HCP level, your level of urgency, and the general demand for those support services in your area.
If you want to learn more about the HCP wait time before selecting a service provider, keep reading.
Home Care Packages are aged care services for older Australians with complex care needs who want to remain living in the comfort of their own home rather than going to a nursing home or a medical institution.
There are four Home Care Package levels you can be assigned to:
Once you apply for a Home Care Package and get assessed by the Aged Care Assessment Team (ACAT), you will receive a letter confirming you are eligible for Home Care Package funding. The approval letter will also contain information regarding which Home Care Package level you have been assigned.
However, even though you've been approved for an HCP, that doesn't mean you'll be able to receive care services right away. Due to the rising demand for home care services, you'll be put on a national waiting list.
The average expected wait time is between three and six months, but some HCP recipients may have to wait even longer.
This wait time is expected for those with medium-care needs, but My Aged Care doesn't specify how much those with low-level and high-level support needs have to wait.
Therefore, the average wait time is:
You should receive another letter exactly three months before your Home Care Package starts and before you receive HCP funding. This gives you enough time to choose a Home Care Package provider.
If you want to find out what your waiting time is, you can contact My Aged Care.
There are four main factors that can affect how long you will have to wait before receiving Home Care Package funding. These factors are:
In some cases, your assigned HCP level might not be available in your area, so, in the meantime, you'll be assigned to a lower-level HCP until your level becomes available again.
The national priority system is based on two factors: the priority of care and the date of approval.
Your priority level depends on the level of urgency of care. Those with urgent needs and complex health issues have a shorter wait time, and those with low-level needs may have to wait longer before receiving services. Your priority level will also be assigned to you in your approval letter.
While waiting for your Home Care Package to become available, there are a few steps you can take:
Applying to the Commonwealth Home Support Programme is an option for those who need urgent care and can't afford to wait for their HCP to become available. The CHSP doesn't offer different services for older people, but it's for those with short-term, low-level needs.
To receive care sooner, you also have the option to apply for non-government-funded services.
Haisey Home Care offers various support services, including personal care, home modifications, specialised nursing, respite care, occupational therapy, and more to older Australians.
We're here to make things easier for you and your family by providing the care and support you need to remain independent.