What Is Support at Home?
Support at Home is Australia’s new, simplified in-home aged care program. It brings all government-funded supports into one clear system, so you no longer need to navigate multiple programs, confusing rules or different funding streams.
Here’s what that means for you:
A single quarterly budget
Your funding is paid to your provider every three months.
You choose how it’s used, with guidance from your care manager — giving you clarity, control and flexibility.
Eight clear funding levels
Support at Home includes eight classifications, each designed to match the help you actually need — from light support right through to intensive daily assistance.
Three easy-to-understand service categories
Every support fits neatly into one of three groups:
- Everyday Living – domestic assistance, meal support, home maintenance
- Independence Support – personal care, transport, social connection, therapy
- Clinical Care – nursing and allied health (always 0% contribution)
These categories make it simple to understand what you can receive and which contributions apply.
Straightforward contribution rules
Depending on your income assessment, you may contribute a small percentage toward some services.
Clinical care is fully funded, no matter your income.
Flexible as your needs change
Your supports can increase, reduce or shift at any time. If you need more help later, you can move to a higher level without losing continuity of care.
Support at Home is designed to remove confusion — so you always know what you’re approved for, how much you receive, and how your budget can be used, with no surprises and no complicated processes.
Who Level 6 Support at Home Is For?
Level 6 is intended for people who need high and comprehensive support every day for safety and wellbeing. You may relate to Level 6 if:
- You require extensive help with personal care and mobility
- You rely on support for most aspects of daily life
- You’re living with complex clinical needs needing ongoing oversight
- You experience significant functional limitations
- You need coordinated help with medication, routines and health tasks
- Your needs make independent living difficult without daily assistance
Level 6 delivers robust, coordinated support to manage your health, mobility and daily care safely at home.
Support at Home Level 6 Budget
Support at Home budgets are funded by the Australian Government and allocated every three months.
For Level 6:
Annual funding: $48,113.74
Quarterly allocation: $12,028.44
Your budget is used to pay for the services in your personalised care plan.
How your actual budget is determined
Your usable budget depends on:
- Your approved Support at Home level
- Whether any personal contributions apply
- The mix of services in your care plan
- Whether you need clinical or independence supports
Level 6 provides enough funding for daily or multi-visit support, regular personal care, assistance with most routines, and ongoing clinical or therapeutic services.
Are You Eligible for Support at Home – Level 6?
To be eligible for a Support at Home - Level 6, you must meet certain criteria set out by My Aged Care.
This assessment will show that you need a high level of support each day to stay safe at home. This may be due to complex medical needs, advanced disability, or significant challenges with managing most aspects of daily life without assistance.
Other factors include your lifestyle choices, financial situation, and types of support needed.
Support at Home Level 6 is designed for people who require comprehensive, daily support to maintain their wellbeing.
This may include individuals such as:
- Older adults who are at least 65 years old (or 50+ for Aboriginal and Torres Strait Islander people)
- Younger adults with disabilities who require intensive support with personal care and mobility
- People with complex clinical needs requiring regular oversight
- Those recovering from major health events who need extensive ongoing help
Level 6 delivers coordinated, daily support to help you manage your health, mobility and personal care safely.
How to Apply for Support at Home – Level 6
Applying for Support at Home is relatively straightforward, and the process requires only minimal documentation.
Keep in mind that you cannot choose your Support at Home level.
My Aged Care is responsible for assigning your level after reviewing your needs.
Your assigned level is based on your:
- Eligibility
- Income-tested care fee
- Care needs
When applying, it’s important to provide accurate and complete information about your situation. This includes details about your medical conditions, daily routines, safety concerns and living arrangements.
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