Tailored Support at Home (formerly Home Care Packages) to your Needs
Haisey Home Care delivers government-funded Support at Home services for older Australians who wish to remain independent at home. We make it easy to receive quality aged care and support from the comfort of your own home.
Hi, we're Haisey Home Care
Our goal is simple: to provide the very best care services that allow our senior citizens to live full, independent, dignified lives in the comfort and familiarity of their own homes. Nothing is too much trouble!
Learn more about us
At Haisey Home Care, the health and welfare of senior members of our community is our paramount concern.
Take a look at our fees
Completely transparent pricing at affordable rates. Get the most out of your home care plan.
Come talk to us today
Call us or leave us a message. Our professional team will help make the process and application as simple as possible.
Support at Home has replaced the old Home Care Package system.
Support at Home is Australia’s new in-home aged care system. Launched on 1 November 2025, it replaces Home Care Packages with a model that’s clearer, more flexible and easier for older Australians and their families to understand.
The new program is designed around transparency and choice — so you can confidently plan the support that helps you stay safe, comfortable and independent at home.
How it supports you
Quarterly budget based on your level
Your funding renews every three months, making planning simpler.
A flat 10% care management fee
Clear, consistent and set for all providers under the program.
No entry or exit fees — ever
You’re free to change or adjust support without penalty.
Unspent funds roll over
Anything you don’t use moves into the next quarter.
Better transparency across services and pricing
So you always know what to expect from the start.
If you're transitioning from a Home Care Package, we’ll guide you gently through every change and help you understand how your new budget works. Take a closer look at how the program works — and what your pricing will look like.
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What we can do for you.
We provide all the services you or your loved one might need to maintain independence at home.
Companionship
We'll make sure there is always someone ready to assist with everyday details and friendly conversation
Personal Care
Personal Care Services (PCS) is a Medicaid benefit that helps clients with everyday tasks.
Light Housekeeping
We'll keep your home and clothes clean.
Meal Preparation
Heat and eat gourmet meals delivered to your door. We'll organise healthy, chef-prepared meals.
Medication Reminders
Simple reminders to assure your loved one is taking their medications on time.
Specialised Nursing
We provide specialised, tailored nursing services.
Social Outings & Support
Including transport to and from social events or appointments
Respite Care
We're there as respite if your carers have personal emergencies or obligations
Laundry
We'll keep your clothes nice and clean
Gardening
We'll help with mowing, weeding and other minor garden maintenance
Physio
Our helping hands help keep you mobile
24 Hour Care
You have our support day and night
Home Modifications
We'll modify your home to suit your needs
Occupational Therapy
Participate in activities you find meaningful
Help with Shopping/Transport
We'll get you to places you need to go.
Allied Health Services
i.e Podiatrists, dietitians
Other
Ask us what services we provide, or let us know what you're looking for and we'll see what we can do to help
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Who we are
Haisey Home Care is a social enterprise that provides in-home support and choices of care for older Australians while supporting them to regain and retain their independence.
Transparent Pricing
Take a look at our transparent Support at Home pricing and see exactly how your budget works — clear fees, no surprises.
Clear, upfront pricing
Simple 10% care management fee
Your budget rolls over each quarter
Customer testimonials
Hear directly from our clients and their families about what it’s like to receive thoughtful, dependable care from Haisey Home Care.
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Book a free in-home consultation
Call us on (03) 8358 5945 to book in a free, no obligation in-home consultation. Alternatively, fill out the form and we'll be in touch.